How will this course benefit my organisation?

This half-day workshop is designed to help managers and supervisors identify the benefits of a formal appraisal system, consider what format such a system may take and develop the skills necessary to conduct effective staff performance reviews.

What will be studied?

By the end of the workshop participants will be able to:

• Understand the process and benefits of an Appraisal scheme
• Set SMART objectives
• Appreciate the importance of well designed documentation
• Explain the different elements that constitute the whole Appraisal process
• Develop their personal confidence in how to objectively review performance and tackle difficult issues

Course Contents

• The Purpose and Benefits of Appraisals for both employees and employers
• Setting SMART objectives
• Documentation
• The Appraisal Process - preparing for the meeting, conducting the meeting, reviewing progress and follow up
• Interpersonal Skills - questioning techniques and listening skills

Where will the course be taught?

The course can either be delivered onsite or at the DTIU's conference facility in Consett.

If you require any further information, please contact the DTIU on 01207 585 914.