Receptionist Apprenticeship Ref: CS35

Receptionist | Salary: £111.00 per week—£5,772.00 per annum

Location: Harrowgate Lane, Stockton-On-Tees

Closing Date: Saturday 31 March 2018

Employer:     Stockton Lodge Care Home


Location:       Harrowgate Lane, Stockton-On-Tees TS19 8HD


Job Description:

An excellent opportunity has arisen for a dedicated and caring person to join the team at Stockton Lodge Care Home! The successful candidate will become part of the customer service and administration team, supporting and learning all aspects of the reception department. Reporting to the Care Home Manager, the apprentice will be responsible for providing an inviting and welcoming reception service to all visitors and staff. The privately owned care home provides a range of services to its residents. The company prides itself as being a caring employer and support the staff in providing a service of excellence. You would be part of a team who provide a happy, safe environment and carry out a range of duties.


Duties to include:

  • Welcoming visitors to the care home
  • Providing a welcoming atmosphere and detailing with any customer queries
  • Completing the relevant signing in and out processes
  • Answering telephone and email queries
  • Organise in going and out going post and deliveries
  • Filing, scanning and archiving
  • Supporting and delivering excellent customer service
  • Supporting in maintaining productivity with the Care Home and reception area
  • Basic administration duties
  • Any other duties in line with the job role



  • 3 GCSEs at C or above to include Maths and English or equivalent qualifications
  • Good working knowledge of ICT packages including Word, Excel and Outlook
  • A caring nature with a friendly and polite approach
  • Excellent communication skills are essential with a clear and professional telephone manner
  • Excellent presentation, organisation and timekeeping skills
  • The ability to work as part of a team and individually
  • Flexible with the ability to adapt


Working Week: 30 Hours per week

Commencing Salary: £111.00 per week—£5,772.00 per annum


To apply for this vacancy please email your CV including Ref: CS35 to


Closing date for applications – Saturday 31st March 2018