Receptionist Apprenticeship Ref: AD229

Receptionist | Salary: £150.00 per week

Location: Cleveland

Closing Date: Friday 22 December 2017

Employer:        Yohden Care Complex

Location:          Cleveland


Job Description:

An excellent opportunity has arisen for a dedicated and caring person to join the team at Yohden Care Complex! Yohden Care Complex is part of the Maria Mallaband Care Group, which is one of the UK’s most established care providers. The successful candidate will become part of the administration team, supporting and learning all aspects of the reception department. Reporting to the Care Complex Manager, the apprentice will be responsible for providing an inviting and welcoming reception service to all visitors and staff, ensuring security is maintained at all times. Willing to learn new skills is a must for the role, as well as demonstrating the required reliability and commitment to your apprenticeship programme.


Duties to include:

  • Welcoming visitors and completing the relevant signing in and out processes
  • Answering telephone and email queries
  • Organise in going and out going post and deliveries
  • Filing, scanning and archiving
  • Data Input and research
  • Updating files and personal records
  • Supporting and deliver excellent customer service
  • Supporting in maintaining productivity with the Care Complex and reception area
  • General administration duties
  • Any other duties in line with the job role



  • 3 GCSEs at C or above to include Maths and English or equivalent qualifications
  • Good working knowledge of ICT packages including Word, Excel and Outlook
  • A caring nature with a friendly and polite approach
  • Excellent communication skills are essential with a clear and professional telephone manner
  • Excellent presentation, organisation and timekeeping skills
  • The ability to work as part of a team and individually
  • Flexible with the ability to adapt
  • Previous administration experience is desirable


Working Week:  30 Hours per week, Monday - Friday, 9.30am - 4.00pm

Commencing Salary:  £150.00 per week, £7800.00 per annum


To apply for this vacancy please email your CV including the Ref: AD229 to


Closing date for applications – Friday 22nd December 2017