Customer Service/Sales Apprenticeship Ref: CS36

Customer Service/Sales | Salary: £150.00 per week

Location: Belmont, Durham

Closing Date: Sunday 25 March 2018

Employer:      Workwear Express


Location:        Belmont Industrial Estate, Durham


Job Description:

An excellent opportunity has become available for a customer service/sales apprentice to join the team at Workwear Express. This established business, who specialises in personalised workwear, uniform and promotional clothing, has almost three decades experience of the industry and pride themselves on their outstanding quality and customer service. You will develop your skills and learn all aspects of the role supported by their expert staff.


Key Responsibilities include:

  • Raising orders to be delivered direct to our customer’s from our supplier base
  • Using websites to check stock availability
  • Resolving queries that may arise quickly and effectively both via email & telephone
  • Provide the customer with a positive customer service experience
  • Deal direct with suppliers and internal departments
  • Build relationships with departments within the business
  • Any other duties in line with the role  



  • 3 GCSEs at C or above to include Maths and English or equivalent qualifications
  • Excellent communication and organisational skills
  • Excellent numerical and IT skills (experience with Word and Excel)
  • Enthusiastic with a friendly and confident personality
  • Mature, with a professional and positive attitude
  • Be able to think, communication and present information effectively
  • Self-motivated and proactive with excellent punctuality and timekeeping
  • Willing to learn new skills and demonstrate reliability and commitment to your apprenticeship programme


Working Week: 37.5 Hours Monday to Friday

Commencing Salary: £150.00 per week, £7800.00 per annum

Training to be Provided: Level 2 Customer service practitioner apprenticeship standard


To apply for this vacancy please email your CV including the Ref: CS36 to


Closing date for applications – 25th March 2018