Customer Service and Sales Apprentice Ref:CS27

Customer Service | Salary: £3.50 per hour

Location: Chester le Street

Closing Date: Wednesday 31 January 2018

Employer:        Bridge End Motors Ltd                                                                                                         

Location:         Chester Le Street

 

Job Description:

An excellent opportunity has become available for the right candidate to join the team as Customer Service apprentice. The successful candidate will gain valuable on the job experience, as well as developing their front line skills in sales, customer service and administration.   Bridge End Motors was established in 1953 and has a sales team with over 80 years’ experience. It is an established family run business, based in Chester-Le-Street, who prides themselves on professional attitude and service to all past and present customers.

Duties will include:

  • Dealing with customers both face to face and over the telephone
  • Involved in the process of negotiating with customers
  • Responsible for preparing a paperwork checklist for customers collecting their new purchases
  • Assisting with test drives
  • Responsible for updating company website
  • Taking and uploading of photographs
  • Organising finance and calculating payments
  • Supporting colleagues on day to day running of business

 

Requirements and prospects:

  • Desired skills
  • Excellent communication skills
  • Excellent numerical and IT skills
  • Experience with Word and Excel
  • Personal qualities
  • Enthusiasm to work in Customer Service with an outgoing, friendly and confident personality
  • Responsible and professional attitude
  • Be customer focussed and professional at all times with the ability to interact with customers
  • Self-motivated and proactive with excellent punctuality and timekeeping
  • Qualifications required
  • Maths, IT and English grade C (or equivalent) or above
  • Must hold a full drivers licence as they will be required to move cars on the forecourt
  • Must be willing to work towards an additional financial qualification

 

Future prospects: For the right candidate; there may be the opportunity for career development within the organisation should a vacancy be available. On completion of the probationary period the successful individual will begin to earn a commission on sales.

Working Week: Shifts Between 8.30am - 6.00pm, Monday - Friday. Including weekends

Working Wage: National Apprentice Wage £3.50 per hour + commission after probationary period

Apprenticeship Duration: 12 months

To apply for this vacancy please email your CV including the Ref: CS27 to apprenticeships@derwentside.ac.uk

 

Closing date for applications – 31st January 2018